Customer Service: Customer service is the provision of service to customers before, during and after a purchase.

Specify the abilities and skills that a person needs in order to carry out the specified job duties.Įach competency has five to ten behavioral assertions that can be observed,Įach with a corresponding performance level (from one to five) that is required for a particular job. Experience working in a public library or customer service environment preferredĬomplete a job application at the library and submit to the Library Director or send a resume and three references to reference Skills Does a Security Officer Need?.Ability to sit or stand for extended lengths of time.Ability to carry light loads weighing up to 20 lbs and/ or push a book cart weighing up to 100 lbs.Comfortable working independently completing tasks and with a team.Excellent computer skills with the ability to learn new software quickly.Ability to work harmoniously with patrons and coworkers.Excellent customer service and communication skills.And other duties as assigned by the Director.Creating displays or promotional materials as needed to advertise the collection and library events.Maintaining the library collection by shelving, shelf reading, and processing materials.Assisting patrons using library computers or personal devices to access the Internet, digital library resources, or computer programs.Answering patron questions for information, directions, and reading recommendations.Circulation tasks including using the Integrated Library System (ILS), checking materials in and out, assessing fines and fees for late or damaged items, placing holds, and updating patron records.

All part-time library staff are eligible for accrued sick time based on the requirements of the New Jersey Paid Sick Leave Law. Schedule is 20 hours per week, including nights and occasional weekends.

This position helps maintain the library’s collections and assists patrons in finding materials and using the library’s technology offerings. The Franklin Township Public Library is looking for an enthusiastic, friendly team player who is comfortable using technology to join our team part-time.

Franklin township public library nj